Shipping Policy
Where we ship, and how long it takes.
NightBloom currently ships only within the United States. Standard shipping is free on all US orders, and everything below is written so you know what to expect before you order.
Where we ship
NightBloom currently ships only within the United States. We are not able to accept orders for delivery outside the US at this time.
Processing time
Orders are processed within 1–2 business days.
Orders placed on weekends, holidays or during high-volume periods may take slightly longer to process. Processing time is separate from delivery time, so the two are added together to give the full window.
Shipping rates and delivery estimates
Free standard shipping is included on all US orders.
Standard delivery is estimated at 3–5 business days after your order has been processed. Delivery times are estimates and are not guaranteed.
Tracking your order
You will receive a shipping-confirmation email with tracking as soon as your order ships. Tracking information may take up to 24 hours to update after you receive that email, so an initial lack of movement is normal.
Once an order has left our fulfilment facility, it is in the carrier's hands, and carrier delays can happen. If tracking shows an unusual delay, contact us and we will look into it with you.
Shipping addresses
Customers are responsible for entering the correct shipping address at checkout. It is worth a second look before you confirm, because it is the one detail we cannot correct for you afterwards.
Address changes cannot be guaranteed once an order has been processed or shipped. If you spot a mistake, email us straight away and we will do what we can, as early as we can.
Delays and damaged deliveries
Email us at contact@nightbloomwellness.com if tracking shows an unusual delay, or if your order arrives damaged.
Please include your order number and clear photos where relevant. Sending those in your first message is what lets us resolve it in one exchange rather than several.
Damaged, incorrect or missing-order issues are handled under our refund policy, which sets out the reporting timeframe and what we need from you.
Changes to this policy
NightBloom may update this shipping policy from time to time. Any changes apply from the moment they are published on this page.
Question about an order?
Email us at contact@nightbloomwellness.com with your order number and we will get back to you. You can also use the contact page, or check the FAQ first if your question is a common one.
Contact usSee also our refund policy and our 30-Day Guarantee terms. We ship within the United States only.
*These statements have not been evaluated by the FDA. This product is not intended to diagnose, cure, prevent, or treat any disease.